Q: What do I do if I forget my user name or password?
A: Your user name is your email address. If you forgot your password go to Forgot Your Password Form
and follow the process to change your password.
Q: How do I check the status of my order?
A: Go to our Order Status Page
and either enter your order information or log in to your account, to view that status of your order.
Q: Is it safe to give you my credit card info?
A: Yes, our checkout process is fully secured with a High-grade SSL Encryption.
Q: How do you ship your products? How fast can I get them?
A: Our products are shipped via USPS or FedEx, depending on the weight of the product and which method you choose.
How fast they ship is dependent on which shipping method you choose to pay for.
Our options range from standard shipping to overnight shipping.
Q: How do I find a part?
A: To find a part for your laptop, you can either:
Use our search box to search for the part
or, navigate to the by Manufacturer or by Part pages and narrow your results by selecting your laptop and part from the drop down menus.