30-Day Satisfaction Guarantee
All of our parts for sale on ZKarlo.com carry a 30-day warranty. All parts installed by us professionally carry a 60-day warranty.
- If you have an issue with your ZKarlo.com part please contact us first. We can be reached at firstname.lastname@example.org or Live Chat when applicable.
- We do carry multiple items in stock for most of our products and will first attempt to replace the item before providing a refund
- If you request a refund instead of a replacement there will be a 15% restocking fee (minimum $5.00 fee) for non-defective returns.
- All return shipping is at the sole responsibility of the buyer, we do not refund return shipping.
- If you have decided to return your product, please email us at email@example.com for instructions and to receive a RMA form to return with the product.